I-Tel Group, a leader in bespoke procurement, warehousing, and distribution solutions, is proud to announce a significant contract win with Entain plc, a renowned FTSE 100 company at the forefront of sports betting and gaming both online and in the retail sector. This partnership marks a pivotal moment in I-Tel Group’s history, showcasing a commitment to excellence and innovation in support services.
After four years of a growing relationship, Entain has awarded I-Tel Group a comprehensive contract to manage the reactive replacement of white goods, including under-counter fridges and microwaves, across approximately 2500 Ladbrokes and Coral retail locations. The contract, set to manage estimated volumes of 200 fridges and 300 microwaves annually, represents a significant endorsement of I-Tel Group’s capability to deliver on large-scale, complex requirements.
“Our relationship with Entain began in 2019, and we are thrilled to see it evolve with this new contract, based on our extended remit of support,” said Mel Gauci, MD of I-Tel Group. “Our tailored end-to-end solution encompasses everything from procurement to delivery, installation, and eco-friendly disposal, ensuring compliance with the Waste of Electrical and Electronic Equipment Regulations 2013 and other legislation.”
I-Tel Group’s innovative asset management platform will be instrumental in catering to the full lifecycle of assets and maintenance routines required by Entain’s extensive retail estate. This strategic approach not only streamlines operations but also reinforces I-Tel Group’s position as a responsive and reliable service provider.
Ed Caroll, Retail Support at Entain, praised the partnership, stating, “I-Tel’s ability to customise their services to fit our fragmented estate and deliver the products and services we need was instrumental in awarding the contract. We are very much looking forward to developing our relationship and growing this collaborative relationship. I-Tel is responsive and provides a level of service that is hard to match.”
This contract win underscores I-Tel Group’s expertise in managing comprehensive procurement, warehousing, and distribution services for high-profile clients. The initial feedback from Entain has been overwhelmingly positive, highlighting I-Tel Group’s dedication to customer service excellence.
I-Tel Group’s focus remains on driving innovation and enhancing operational efficiencies. This collaboration not only strengthens I-Tel Group’s industry presence but also sets a new benchmark for delivering exceptional value and support to the retail sector.
