An extension to
your team

Tap into a diverse range of external resources to bolster your business. From specialised expertise to administrative and logistical support, we provide the extra capacity you need to achieve your goals effectively.

Access expertise

We have a broad range of expert consultants and external resource available to support the needs of our clients. Fully vetted and aligned to I-Tel’s values and vision you will have access to an unrivalled pool of talent to support every facet of the business.

100+ experts & consultants

Fully vetted and approved

Uniform experience across all services

Fully managed
by I-Tel

Guaranteed quality of work

Do away with your efforts to find the right skillset along with the often-tedious onboarding process. Benefit from a uniform experience, project managed by I-Tel Group. Fully guaranteed we deliver risk free, professional support for your organisation.

Whatever you need, we've got you covered

We are keen problem solvers and can accommodate almost any request to support your organisation. With a focus on customer service excellence, our “concierge” style approach ensures we are just a phone call away for any bespoke requirements. From travel arrangements and vehicle hire to event bookings, collections, product assembly, and installations, our team is here to assist you.

A flexible service that starts when you need it and stops when you don't

We can specify proposals and quotations based on specific or regular projects but for ad-hoc requirements our I-Tel Time packages provide an ideal solution. Similar to a Pay As You Go mobile phone contract, top up when you need it and call off support when required. Select a service type below to see some of the options available through the I-Tel Time facility. If you would like to find out how I-Tel Time can benefit your business, please get in touch.

Service types

Design
Combining creativity and expertise to bring your ideas to life. From captivating graphics to intuitive user interfaces, we deliver visually stunning and functional designs that leave a lasting impression.Let us transform your vision into reality.

Web services
Custom web developments, responsive design, e-commerce solutions, and seamless user experiences. From stunning visuals to robust functionality, we can assist with creating digital assets that engage and drive results. Maximise your online potential with a comprehensive range of web services.

Marketing
With a wealth of experience in strategic, international campaigns and cross-functional teamwork, our marketing team is well-equipped to collaborate with your staff or manage projects from start to finish. Trust us to meet your requirements and drive your marketing success to new heights.

I.T consultancy
Expert guidance to optimise your technological infrastructure. From assessing your current systems to devising robust strategies and implementing cutting-edge solutions, our team of consultants ensures seamless integration and maximum efficiency. Let us unlock the potential of your I.T. capabilities.

I.T helpdesk support
Prompt and reliable I.T helpdesk support to address your technical queries and concerns. With our dedicated team of experts, we offer timely assistance, troubleshooting, and resolution for hardware, software, and network issues. Experience seamless I.T. operations and peace of mind with our responsive helpdesk services to support your team.

Health & Safety
Ensure compliance and mitigate risks in your workplace. With a team of experienced health and safety professionals, we offer tailored solutions including risk assessments, training programs, policy development, and regulatory compliance. Safeguard your employees and protect your business with our comprehensive health and safety support.

Legal
Benefit from our strategic partnership with a modern legal practice, delivering customised solutions and dedicated service. With a robust team of over 100 professionals and a global presence, we offer comprehensive legal services for corporate and private matters. Experience the strength and expertise of integrated legal support.

Facilities management
Consolidate FM requirements through our centralised approach, managing services directly or with existing providers. Our asset management system ensures compliance, routine maintenance, and certifications. Gain oversight of spend, mitigate risks, and drive savings while receiving an exceptional level of service based on data-driven best practices.

Training
Access a wide range of training programs to enhance the skills and knowledge of your workforce. From leadership development to technical training and soft skills workshops, we provide tailored solutions that foster growth, improve performance, and drive success within your organisation.

Sustainability
Embrace environmentally and socially responsible practices through your organisation. From sustainability assessments to carbon footprint measurement, renewable energy solutions, and sustainable supply chain management, we provide tailored strategies to drive long-term success while reducing environmental impact and fostering positive social change.

Energy and solar
Comprehensive solutions to optimise your energy consumption and embrace sustainable practices. From energy audits and efficiency improvements to solar panel installations and renewable energy integration, we help you reduce costs, decrease environmental impact, and secure a greener future for your business.

ISO and business improvement
Business improvement initiatives to enhance your operations. From ISO standards implementation and audits to process optimisation and performance measurement, we help you achieve quality, efficiency, and continuous improvement. Elevate your business to new heights of excellence and drive sustainable growth.
Arrangements
Take the stress out of planning and coordinating various tasks. From scheduling appointments and managing travel arrangements to organising events and coordinating logistics, we ensure a smooth and hassle-free experience. Trust our experts to handle the details, so you can focus on what matters most.

Inbound & outbound calling
Our calling service provides professional and reliable support for your communication needs. Whether it’s outbound calls for sales and marketing purposes or inbound call handling for customer support, our trained agents ensure clear and efficient interactions, helping you build strong connections with your audience and deliver exceptional service.

Data entry
Reliable and accurate data processing for your business needs. From manual data input to data verification and cleansing, our skilled team ensures high-quality results. Trust us to handle your data entry tasks with precision, freeing up your time and resources for core business activities.

Research
In-depth analysis and valuable insights to inform your business decisions. From market research and competitor analysis to industry trends and customer surveys, our team collects and analyses data to deliver strategic recommendations. Leverage our research expertise to stay ahead of the competition and drive growth.

Reporting
We collect and analyse data, transforming it into clear and concise reports tailored to your business needs. Gain valuable insights, track key metrics, and make strategic decisions with confidence using our reliable reporting solutions.

Copy writing
Benefit from persuasive and engaging content that captures your brand’s voice and resonates with your target audience. From website copy and blog posts to marketing materials and social media content, our skilled writers craft compelling narratives that drive engagement and inspire action. Elevate your brand with our expert copywriting services.

Proofreading
Our experienced proof-readers meticulously review your documents for grammar, spelling, punctuation, and formatting mistakes, ensuring error-free and polished content. From external communications to business reports, trust us to enhance the clarity and professionalism of your written material through our reliable proofreading services.

Presentations
From designing visually appealing slides to crafting compelling content, we’ll ensure your message is conveyed effectively. With our attention to detail and creativity, captivate your audience and leave a lasting impression with our professional presentation services.

Content posting
From social media management and content distribution to email campaigns and forum posting, we ensure your messages reach the right audience. With our expertise in scheduling and optimising posts, you can enhance your online presence and engage with your target market effectively.

Translation
Accurate and culturally sensitive translations to bridge language barriers. Our team of professional linguists ensures precise and contextually appropriate translations in various languages. Whether it’s documents, websites, or marketing materials, trust us to deliver clear and effective translations that resonate with your target audience.

Procurement
Ensure optimal sourcing and cost savings for your business. From supplier selection and negotiation to contract management and supplier performance evaluation, we streamline your procurement process. Trust our expertise to secure high-quality goods and services at competitive prices, maximising your procurement efficiency and driving profitability.

Project management
Our project management service ensures smooth and successful project delivery. From initiation and planning to execution and monitoring, our experienced project managers oversee every phase. We handle timelines, resources, and stakeholder communication, ensuring project objectives are met on time and within budget. Trust our expertise for seamless project management.
Warehousing & storage
Dedicated space for storing products, assets, and inventory management. Benefit from pick-and-pack services and seamless order fulfilment. With flexible delivery options and a user-friendly online platform displaying images, specifications, and stock levels, our centralised hub serves all your logistical needs efficiently. Trust us for reliable and convenient warehousing solutions.

Delivery & distribution
Our delivery and distribution service ensures timely and reliable shipment of your products. From order processing and packaging to route optimisation and last-mile delivery, we streamline your logistics process. Trust our experienced team and extensive network to handle your shipments and ensure customer satisfaction with seamless deliveries and efficient distribution.

Collection & Removals
Hassle-free solution for moving your belongings. Whether it’s residential or commercial, we handle the collection, packaging, and secure transportation of your items. Trust our experienced team to ensure a smooth and efficient transfer of goods.

Assembly & Installation
Take the hassle out of setting up furniture, equipment, and fixtures. Our skilled technicians handle the assembly process and ensure proper installation, saving you time and effort. Trust us to provide a seamless setup experience, leaving you with fully functional and professionally installed items.

Recycling & disposal
Promote environmental sustainability by responsibly managing waste. We handle the collection, sorting, and recycling of various materials, ensuring compliance with regulations. Trust us to minimise environmental impact and maximise resource recovery through our efficient and eco-friendly recycling and disposal solutions.

Direct mail campaigns
From designing and printing materials to database management and mailing, we handle the entire process, helping you reach your target audience effectively. Trust us to deliver personalised and engaging direct mail campaigns that generate leads, increase brand awareness, and drive customer engagement.

Production services
A comprehensive solution for turning your ideas into tangible products. From initial concept development to sampling, sourcing, storage, personalisation, packing, and distribution, we handle every stage of the production process. With a seamless integration of your supply chain with ours, we ensure efficient and high-quality production, meeting your unique requirements.

Order fulfilment
Our fulfilment service covers inventory management, pick, pack, and despatch and bespoke requests. We have advanced EDI integration capabilities, ensuring maximum efficiencies in order processing. Trust us to provide accurate and reliable order management, delivering a seamless experience for your customers and elevating overall satisfaction levels.

International & freight
We provide comprehensive logistics support, including freight forwarding, customs clearance, documentation, and tracking. With a network of trusted partners worldwide, we ensure reliable and cost-effective transportation of your goods across borders, for timely delivery and customer satisfaction.

Supply chain management
From procurement and inventory management to logistics and distribution, we streamline every aspect of your supply chain. With advanced technology and expertise, we ensure timely delivery, cost savings, and improved overall efficiency, empowering your business for success.

International trade consultancy
Expert guidance and support to navigate the complexities of global trade. From market research and analysis to trade compliance and regulatory requirements, our consultants assist businesses in expanding their international reach, optimising trade strategies, and mitigating risks for sustainable growth in the global marketplace.

Global sourcing
Enable your businesses to access a diverse network of suppliers worldwide. We handle the entire sourcing process, from supplier identification and evaluation to negotiations and contract management. With our expertise, you can benefit from cost savings, quality assurance, and expanded sourcing options, ensuring a competitive edge in the global market.

Maximise efficiency, minimise cost

Utilise our back-office infrastructure for streamlined project management. Access our talent pool at discounted rates, leveraging proven expertise. Save time, save money, and focus on your core business activities.

Gareth Shaw, I-Tel Group

Gareth Shaw

Senior Procurement Consultant

Gareth has over 19 years’ experience in commercial procurement contract management across both public and private sector. Holding senior positions at the Ministry of Justice and Turner and Townsend Gareth has overseen several multi million-pound contracts.
Guiding I-Tel in best practice and sustainability while offering practical solutions to steer our procurement team towards red tape reduction and compliant, efficient services.

Gareth Thompson

Legal & Compliance

Gareth is a qualified, senior commercial solicitor with 30 years’ experience. As counsel to the directors Gareth brings a wealth of experience to enhance I-Tel’s legal compliance and ensure supply chain legitimacy.
Overseeing all our commercial agreements and supporting the individual requirements of our clients, Gareth brings tremendous credibility to the whole organisation.
Dee Sarikaya, Head of Marketing, I-Tel Group

Dee Sarikaya

Head of Marketing

An impressive background with blue chip companies Dee is a former global B2B Commercial manager for Dyson. A proven track record in marketing and communications Dee is responsible for I-Tel’s client onboarding and messaging.
With huge experience in strategic international campaigns and working effectively in cross-functional teams Dee brings strong commercial acumen alongside an excellent ability to interact and influence at all levels.
Paul Keenan, Head of Client Services, I-Tel Group

Paul Keenan

Head of Client Services

Paul has over 30 years’ experience in B2B sales in both the public and private sector and heads up our client services division. Overseeing high value public and private sector contracts Paul has in depth knowledge of the industry.
Key contact to senior management and C suite clients with a problem solving, customer service excellence ideology.
Andrew Plummer, Operations Director, I-Tel Group

Andrew Plummer

Operation Director

A co-founder from the outset Andy has headed the operations team for I-Tel group. An engineer by trade Andy has a vast experience in manufacturing, logistics and warehousing.
Overseeing the day to day complexities of our hybrid model and ensuring all the individual parts function to produce the seamless highly efficient business model we see today.
Melvin Gauci, MD, I-Tel Group

Melvin Gauci

Managing Director

Managing Director and founding partner at I-Tel Group. Mel has been instrumental in transforming the business from a start-up cartridge manufacturing facility to an innovative forward thinking procurement company.
With 15 years at the helm and in depth knowledge of I.T. infrastructure and data analysis I-Tel Group is today one of the latest key players in the indirect procurement space.

I-Tel Time is a bespoke service that can be tailored to your specific business needs. In order for us to advise you on this service please let us know some business details and select the services you’re interesed in from the list.

Select services from the options below that you’re interesed in. This will help us find the most effective solutions for your business.
Specialist Services
Administration Services
Logistics Services
If you’d like to give us any further information that is relevant to your business please send us a message.