Case Study:
Yeo Valley

Find out how we helped England’s favourite organic brand reduce their print consumable spend by 40%
Yeo Valley is a family owned farming and dairy company based in Somerset, England. Famous for their yogurt and sustainability initiatives, they have grown from a husband and wife start up into a £300 million global brand. Employing over 1700 staff they produce 22% of the UK’s yogurt. Following a recommendation from procurement personnel of fortune 500 company SUEZ, in July 2018, Yeo Valley invited I-Tel to participate in a tender exercise for the supply of printer consumables.

1700 staff

6 sites across the UK

£300 million turnover

Solutions summary

I-Tel demonstrated its innovative remanufacturing process, and impressive failure rate statistics of less than 1% for its own branded products during a visit to I-Tel’s production facility. To bolster confidence, I-Tel included product guarantees and warrantees against printer damage along with free printer maintenance and recycling services as part of the agreement. I-Tel was successful with its bid with a 12-month contract initiated.

What our clients say

I-Tel delivered savings of 40% and a zero failure rate for the duration of the 12-month contract. This led to the agreement being extended twice and is still in operation today, 4 years on. The relationship remains strong and due to our performance, we have been invited to tender for other categories. Most recently we successfully bid for metal detectable safety products.
“I-Tel delivered an incredible performance in achieving huge cost savings not only on cartridges but in the way our purchasing and sustainability is managed.”

Nathan Slee

Procurement Lead

Gareth Shaw

Senior Procurement Consultant

Gareth has over 19 years’ experience in commercial procurement contract management across both public and private sector. Holding senior positions at the Ministry of Justice and Turner and Townsend Gareth has overseen several multi million-pound contracts.
Guiding I-Tel in best practice and sustainability while offering practical solutions to steer our procurement team towards red tape reduction and compliant, efficient services.

Gareth Thompson

Legal & Compliance

Gareth is a qualified, senior commercial solicitor with 30 years’ experience. As counsel to the directors Gareth brings a wealth of experience to enhance I-Tel’s legal compliance and ensure supply chain legitimacy.
Overseeing all our commercial agreements and supporting the individual requirements of our clients, Gareth brings tremendous credibility to the whole organisation.

Dee Sarikaya

Head of Marketing

An impressive background with blue chip companies Dee is a former global B2B Commercial manager for Dyson. A proven track record in marketing and communications Dee is responsible for I-Tel’s client onboarding and messaging.
With huge experience in strategic international campaigns and working effectively in cross-functional teams Dee brings strong commercial acumen alongside an excellent ability to interact and influence at all levels.

Paul Keenan

Head of Client Services

Paul has over 30 years’ experience in B2B sales in both the public and private sector and heads up our client services division. Overseeing high value public and private sector contracts Paul has in depth knowledge of the industry.
Key contact to senior management and C suite clients with a problem solving, customer service excellence ideology.

Andrew Plummer

Operation Director

A co-founder from the outset Andy has headed the operations team for I-Tel group. An engineer by trade Andy has a vast experience in manufacturing, logistics and warehousing.
Overseeing the day to day complexities of our hybrid model and ensuring all the individual parts function to produce the seamless highly efficient business model we see today.

Melvin Gauci

Managing Director

Managing Director and founding partner at I-Tel Group. Mel has been instrumental in transforming the business from a start-up cartridge manufacturing facility to an innovative forward thinking procurement company.
With 15 years at the helm and in depth knowledge of I.T. infrastructure and data analysis I-Tel Group is today one of the latest key players in the indirect procurement space.

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