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Case Study:
WCMC

UNEP-WCMC, a collaboration between the United Nations Environment Programme and the UK charity WCMC, engages over 300 global staff in efforts to prioritise biodiversity in environmental decision-making. Their international operations demanded an effective IT procurement system to support a geographically dispersed workforce.

The challenge

The organisation struggled with fragmented IT procurement that led to high administrative costs, inconsistent product offerings, and limited purchase visibility. These challenges were compounded by their global presence, making efficiency and cost reduction essential. An I-Tel audit initially uncovered a potential 14% savings, signalling substantial inefficiencies.

300 staff

Active in 25 countries around the world

£50 million turnover

Our solution

I-Tel introduced a tailored single-source procurement solution through its sophisticated e-procurement platform, which included:

 

Direct Electronic Links

Offering real-time access to authorised IT distribution channels for immediate pricing and stock level visibility.

 

Custom Configuration

Adapting the platform to align with WCMC’s specific operational requirements, ensuring consistent product delivery.

 

Enhanced IT Support

Training I-Tel’s team to assist with non-standard software installations, facilitating quick deployment across various locations.

 

Streamlined Administration

Implementing customised, import-ready invoicing aligned with WCMC’s financial systems to reduce manual processing and eliminate credit card purchases.

e-procurement with I-TelProcurementRecycling

The results

The strategic overhaul of the IT procurement process yielded significant improvements for WCMC.

 

Cost Reductions

Immediate 14% savings on IT expenditures.

 

Operational Efficiency

Enhanced transparency and control over procurement activities.

 

Administrative Simplification

Decreased workload with automated, centralised invoicing, and expense tracking.

 

Support Optimisation

Faster and more reliable IT assistance across all locations.

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What our clients say

“Simple, convenient, efficient and cost effective. It’s a no brainer for us to utilise I-Tel Group”

Evgeny Dmitriev

Head of Finance and IT

Gareth Shaw, I-Tel Group

Gareth Shaw

Senior Procurement Consultant

Gareth has over 19 years’ experience in commercial procurement contract management across both public and private sector. Holding senior positions at the Ministry of Justice and Turner and Townsend Gareth has overseen several multi million-pound contracts.
Guiding I-Tel in best practice and sustainability while offering practical solutions to steer our procurement team towards red tape reduction and compliant, efficient services.

Gareth Thompson

Legal & Compliance

Gareth is a qualified, senior commercial solicitor with 30 years’ experience. As counsel to the directors Gareth brings a wealth of experience to enhance I-Tel’s legal compliance and ensure supply chain legitimacy.
Overseeing all our commercial agreements and supporting the individual requirements of our clients, Gareth brings tremendous credibility to the whole organisation.
Dee Sarikaya, Head of Marketing, I-Tel Group

Dee Sarikaya

Head of Marketing

An impressive background with blue chip companies Dee is a former global B2B Commercial manager for Dyson. A proven track record in marketing and communications Dee is responsible for I-Tel’s client onboarding and messaging.
With huge experience in strategic international campaigns and working effectively in cross-functional teams Dee brings strong commercial acumen alongside an excellent ability to interact and influence at all levels.
Paul Keenan, Head of Client Services, I-Tel Group

Paul Keenan

Head of Client Services

Paul has over 30 years’ experience in B2B sales in both the public and private sector and heads up our client services division. Overseeing high value public and private sector contracts Paul has in depth knowledge of the industry.
Key contact to senior management and C suite clients with a problem solving, customer service excellence ideology.
Andrew Plummer, Operations Director, I-Tel Group

Andrew Plummer

Operation Director

A co-founder from the outset Andy has headed the operations team for I-Tel group. An engineer by trade Andy has a vast experience in manufacturing, logistics and warehousing.
Overseeing the day to day complexities of our hybrid model and ensuring all the individual parts function to produce the seamless highly efficient business model we see today.
Melvin Gauci, MD, I-Tel Group

Melvin Gauci

Managing Director

Managing Director and founding partner at I-Tel Group. Mel has been instrumental in transforming the business from a start-up cartridge manufacturing facility to an innovative forward thinking procurement company.
With 15 years at the helm and in depth knowledge of I.T. infrastructure and data analysis I-Tel Group is today one of the latest key players in the indirect procurement space.

I-Tel Time is a bespoke service that can be tailored to your specific business needs. In order for us to advise you on this service please let us know some business details and select the services you’re interesed in from the list.

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