Case Study:
United Response Warehousing

Following the success in procurement, United Response extended their partnership with I-Tel Group to include warehousing and logistics to enhance their operational efficiency across their extensive network of care facilities.

The challenge

United Response required a more sophisticated warehousing solution to manage their vast array of supplies and ensure timely distribution across 400 sites.

400 sites

Reduced item catalogue by 86.67%

From 750 to 100 essential products

Our solution

I-Tel Group provided dedicated warehousing solutions, coupled with an advanced e-procurement platform that allowed site-specific ordering, streamlining the distribution process and ensuring consistent supply levels.

Logistics & Warehousinge-procurement with I-Tel

The results

Through innovative logistics solutions, we’ve achieved remarkable enhancements in warehousing and distribution for United Response:

 

Enhanced logistics efficiency with dedicated warehousing and tailored distribution strategies.

 

Reduced environmental impact through optimised delivery routes and bulk storage.

 

Scalable solutions that adapted to seasonal and demand fluctuations.

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What our clients say

“I-Tel have been a constant line of support and go far beyond what you would expect from a procurement operation.”

Tim Cooper

CEO

Gareth Shaw, I-Tel Group

Gareth Shaw

Senior Procurement Consultant

Gareth has over 19 years’ experience in commercial procurement contract management across both public and private sector. Holding senior positions at the Ministry of Justice and Turner and Townsend Gareth has overseen several multi million-pound contracts.
Guiding I-Tel in best practice and sustainability while offering practical solutions to steer our procurement team towards red tape reduction and compliant, efficient services.

Gareth Thompson

Legal & Compliance

Gareth is a qualified, senior commercial solicitor with 30 years’ experience. As counsel to the directors Gareth brings a wealth of experience to enhance I-Tel’s legal compliance and ensure supply chain legitimacy.
Overseeing all our commercial agreements and supporting the individual requirements of our clients, Gareth brings tremendous credibility to the whole organisation.
Dee Sarikaya, Head of Marketing, I-Tel Group

Dee Sarikaya

Head of Marketing

An impressive background with blue chip companies Dee is a former global B2B Commercial manager for Dyson. A proven track record in marketing and communications Dee is responsible for I-Tel’s client onboarding and messaging.
With huge experience in strategic international campaigns and working effectively in cross-functional teams Dee brings strong commercial acumen alongside an excellent ability to interact and influence at all levels.
Paul Keenan, Head of Client Services, I-Tel Group

Paul Keenan

Head of Client Services

Paul has over 30 years’ experience in B2B sales in both the public and private sector and heads up our client services division. Overseeing high value public and private sector contracts Paul has in depth knowledge of the industry.
Key contact to senior management and C suite clients with a problem solving, customer service excellence ideology.
Andrew Plummer, Operations Director, I-Tel Group

Andrew Plummer

Operation Director

A co-founder from the outset Andy has headed the operations team for I-Tel group. An engineer by trade Andy has a vast experience in manufacturing, logistics and warehousing.
Overseeing the day to day complexities of our hybrid model and ensuring all the individual parts function to produce the seamless highly efficient business model we see today.
Melvin Gauci, MD, I-Tel Group

Melvin Gauci

Managing Director

Managing Director and founding partner at I-Tel Group. Mel has been instrumental in transforming the business from a start-up cartridge manufacturing facility to an innovative forward thinking procurement company.
With 15 years at the helm and in depth knowledge of I.T. infrastructure and data analysis I-Tel Group is today one of the latest key players in the indirect procurement space.

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