Find out how recognition and reward can be a powerful toll for growth
Heineken is the world’s most valuable international premium beer brand and available in almost every country on the planet. An impressive portfolio of more than 300 brands including internationally renowned names such as Amstel, Sol, Tiger, Birra Moretti. The organisation employs over 85,000 people worldwide and has produced beer since 1873. It’s Evergreen global business strategy embodies the resilience and adaptability of the organisation.
£23 billion turnover
Following a client recommendation, I-Tel were invited to participate in a competitive tender exercise for a staff engagement solution. Our successful bid marked the beginning of our contractual relationship with Heineken UK. Developing their staff engagement program with an end-to-end, cross brand solution, embedding the values of Heineken’s EverGreen strategy. Recent projects created a wave of positive social media coverage leading to multiple enquires and interest to support Heineken internationally.
What our clients say
We work with providers who can adapt and bring added value to the products and services they provide. I-Tel Group continue to outperform our expectations, demonstrating their commitment to customer service excellence. Having external resource of this calibre is incredibly powerful for Heineken.
“I-Tel Group’s creative ideas and fantastic concepts have been hugely impactful and impressive. Their service levels from production through to delivery have been outstanding.”
Head of Talent Acquisition & Star Pubs & Bars TA Partner
Senior Procurement Consultant
Gareth has over 19 years’ experience in commercial procurement contract management across both public and private sector. Holding senior positions at the Ministry of Justice and Turner and Townsend Gareth has overseen several multi million-pound contracts.
Guiding I-Tel in best practice and sustainability while offering practical solutions to steer our procurement team towards red tape reduction and compliant, efficient services.
Legal & Compliance
Gareth is a qualified, senior commercial solicitor with 30 years’ experience. As counsel to the directors Gareth brings a wealth of experience to enhance I-Tel’s legal compliance and ensure supply chain legitimacy.
Overseeing all our commercial agreements and supporting the individual requirements of our clients, Gareth brings tremendous credibility to the whole organisation.
Head of Marketing
An impressive background with blue chip companies Dee is a former global B2B Commercial manager for Dyson. A proven track record in marketing and communications Dee is responsible for I-Tel’s client onboarding and messaging.
With huge experience in strategic international campaigns and working effectively in cross-functional teams Dee brings strong commercial acumen alongside an excellent ability to interact and influence at all levels.
Head of Client Services
Paul has over 30 years’ experience in B2B sales in both the public and private sector and heads up our client services division. Overseeing high value public and private sector contracts Paul has in depth knowledge of the industry.
Key contact to senior management and C suite clients with a problem solving, customer service excellence ideology.
A co-founder from the outset Andy has headed the operations team for I-Tel group. An engineer by trade Andy has a vast experience in manufacturing, logistics and warehousing.
Overseeing the day to day complexities of our hybrid model and ensuring all the individual parts function to produce the seamless highly efficient business model we see today.
Managing Director and founding partner at I-Tel Group. Mel has been instrumental in transforming the business from a start-up cartridge manufacturing facility to an innovative forward thinking procurement company.
With 15 years at the helm and in depth knowledge of I.T. infrastructure and data analysis I-Tel Group is today one of the latest key players in the indirect procurement space.
I-Tel Time is a bespoke service that can be tailored to your specific business needs. In order for us to advise you on this service please let us know some business details and select the services you’re interesed in from the list.